I call the Government to pass a law which ensures items are delivered on time, holds couriers 100% responsible for the full cost of lost or misplaced orders instead of the senders, and to introduce penalties to ensure items are delivered to the correct address.
React
Introduce a government-mandated minimum delivery fee for couriers
We believe delivery workers are often paid unfairly low fees. We urge the Government to introduce a mandatory minimum delivery fee: • £4.50 per delivery for motorbikes/scooters. • £4.00 per delivery for bicycles. We believe no worker should earn less than this for each job
Review how delivery companies operate and standards
I would like a review into how delivery companies operate and some standards brought to bear, such as the ability to speak to a human and standards on what constitutes both a delivery and proof of delivery.
Make courier service disclosure mandatory in online transactions
Every day, countless consumers across the country are frustrated by failed delivery attempts, undelivered packages, or damaged/lost goods. We believe this frustration arises from a lack of transparency during online transactions, specifically about the couriers tasked with delivering our purchases.
Parcel delivery error by courier company
A resident reports receiving photographic evidence that a parcel was delivered to the wrong address by a courier driver. The resident is seeking assistance locating the misdirected package.
Long-serving courier removal from delivery route
A community petition to maintain an experienced courier's established delivery route in a neighbourhood where she has worked for over 27 years. The petition highlights the value of continuity and personal service in the community.
I call the Government to pass a law which ensures items are delivered on time, holds couriers 100% responsible for the full cost of lost or misplaced orders instead of the senders, and to introduce penalties to ensure items are delivered to the correct address.
React
Introduce a government-mandated minimum delivery fee for couriers
We believe delivery workers are often paid unfairly low fees. We urge the Government to introduce a mandatory minimum delivery fee: • £4.50 per delivery for motorbikes/scooters. • £4.00 per delivery for bicycles. We believe no worker should earn less than this for each job
Review how delivery companies operate and standards
I would like a review into how delivery companies operate and some standards brought to bear, such as the ability to speak to a human and standards on what constitutes both a delivery and proof of delivery.
Make courier service disclosure mandatory in online transactions
Every day, countless consumers across the country are frustrated by failed delivery attempts, undelivered packages, or damaged/lost goods. We believe this frustration arises from a lack of transparency during online transactions, specifically about the couriers tasked with delivering our purchases.
Parcel delivery error by courier company
A resident reports receiving photographic evidence that a parcel was delivered to the wrong address by a courier driver. The resident is seeking assistance locating the misdirected package.
Long-serving courier removal from delivery route
A community petition to maintain an experienced courier's established delivery route in a neighbourhood where she has worked for over 27 years. The petition highlights the value of continuity and personal service in the community.
