Overcharging and poor customer service at supermarket

Brentford and Isleworth

·48 contributors

A customer was overcharged at a supermarket due to outdated shelf price labels and the manager refused to refund or engage with the complaint.

Ruth Cadbury

Member of Parliament

Poor complaint handling by management

Shops must charge advertised shelf price

CEO likely to personally respond

Contact Iceland HR head office

Considering reporting to Trading Standards

Management ignored photo proof of offer

Agrees with another commenter briefly

Supermarket may be nearest option

No clear point or stance made

Similar motions

Overcharging and poor customer service at supermarket

Brentford and Isleworth·48 supporters

Overcharging and poor customer service at Iceland store

Brentford and Isleworth·48 supporters

Overcharging and poor customer service at Iceland store

Brentford and Isleworth·48 supporters

Energy supplier charging excessive standing charges

Brentford and Isleworth·13 supporters

Energy supplier charging excessive standing charges

Brentford and Isleworth·13 supporters

Overcharging and poor customer service at supermarket

Brentford and Isleworth

A customer was overcharged at a supermarket due to outdated shelf price labels and the manager refused to refund or engage with the complaint.

48 contributors

Ruth Cadbury

Poor complaint handling by management

Shops must charge advertised shelf price

CEO likely to personally respond

Contact Iceland HR head office

Considering reporting to Trading Standards

Management ignored photo proof of offer

Similar motions

Overcharging and poor customer service at supermarket

Brentford and Isleworth·48 supporters

Overcharging and poor customer service at Iceland store

Brentford and Isleworth·48 supporters

Overcharging and poor customer service at Iceland store

Brentford and Isleworth·48 supporters

Energy supplier charging excessive standing charges

Brentford and Isleworth·13 supporters

Energy supplier charging excessive standing charges

Brentford and Isleworth·13 supporters

State ConstituenciesMotion

Overcharging and poor customer service at supermarket

Brentford and Isleworth

·48 contributors

A customer was overcharged at a supermarket due to outdated shelf price labels and the manager refused to refund or engage with the complaint.

Ruth Cadbury

Member of Parliament

Poor complaint handling by management

Shops must charge advertised shelf price

CEO likely to personally respond

Contact Iceland HR head office

Considering reporting to Trading Standards

Management ignored photo proof of offer

Agrees with another commenter briefly

Supermarket may be nearest option

No clear point or stance made

Similar motions

Overcharging and poor customer service at supermarket

Brentford and Isleworth·48 supporters

Overcharging and poor customer service at Iceland store

Brentford and Isleworth·48 supporters

Overcharging and poor customer service at Iceland store

Brentford and Isleworth·48 supporters

Energy supplier charging excessive standing charges

Brentford and Isleworth·13 supporters

Energy supplier charging excessive standing charges

Brentford and Isleworth·13 supporters

Overcharging and poor customer service at supermarket

Brentford and Isleworth

A customer was overcharged at a supermarket due to outdated shelf price labels and the manager refused to refund or engage with the complaint.

48 contributors

Ruth Cadbury

Poor complaint handling by management

Shops must charge advertised shelf price

CEO likely to personally respond

Contact Iceland HR head office

Considering reporting to Trading Standards

Management ignored photo proof of offer

Similar motions

Overcharging and poor customer service at supermarket

Brentford and Isleworth·48 supporters

Overcharging and poor customer service at Iceland store

Brentford and Isleworth·48 supporters

Overcharging and poor customer service at Iceland store

Brentford and Isleworth·48 supporters

Energy supplier charging excessive standing charges

Brentford and Isleworth·13 supporters

Energy supplier charging excessive standing charges

Brentford and Isleworth·13 supporters