Require broadband providers to show lowest guaranteed and average speed upfront
Change the law so broadband providers must: (1) show the lowest guaranteed speed in the headline of each plan and again at checkout, and (2) display the actual average speed for the billing period on every bill, with contracts tied to these guarantees.
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Require broadband providers to show lowest guaranteed and average speed upfront
Change the law so broadband providers must: (1) show the lowest guaranteed speed in the headline of each plan and again at checkout, and (2) display the actual average speed for the billing period on every bill, with contracts tied to these guarantees.
React
Where do you stand on this motion?
See what others are saying
Members can read every reason.
Similar motions
Require all broadband providers to offer 12-month contracts for renters
Require all broadband providers to offer 12-month contract options for renters. Many tenants move yearly but may face unfair 18–24-month broadband terms, paying exit fees or losing service. Align broadband contracts with common tenancy lengths could ensure fairness, flexibility and consumer choice.
Inquiry about cheaper and faster broadband options
A resident is seeking recommendations for broadband providers that offer better value and faster speeds than their current provider.
Ban mid-contract price hikes on mobile phones and home broadband
A contract is a contract so how can it be right that greedy companies can put prices up mid term? It needs looking at as we believe this surely shouldn't be legal.
Review transparency of broadband company exit fees including off-net move fees
Review broadband companies charging exit fees when customers move to a new address outside of the service area (an off-net move). I moved house (off-net) and was charged £700 exit fee because the broadband couldn't be transferred! This was treated as me cancelling the contract early.
Broadband installation technical clarification provided
Resident provides information about fibre broadband installation and bandwidth leasing arrangements between providers.