Benefits and Jobs
Pensions Update 29 January 2026 on the PHSO Report Response
“Capita has been fined millions for a multitude of past failures and has now failed to handle civil service pensions on a contract that the Tories signed off in November 2023, replacing MyCSP, which faced similar challenges. That has been to the significant detriment of many of my constituents, who are still waiting for payment—one is retired after receiving lifesaving surgery last year, and another is still waiting for payment 11 months on from being bereaved after the death of his wife. Will the Minister—I hope that the Government can answer this closer to the end of June—directly address Capita’s failure, end the contract and insource the civil service pension scheme?”