Housing and Communities
Housing, Communities and Local Government: Leasehold Reform
“I thank the Secretary of State for his response and welcome the support being given to leaseholders; however, many of the problems they face could be addressed through stronger regulation of managing agents. Persistent failings by companies such as FirstPort continue to fill my inbox. In Newbury, we have a block of flats where a lift has been out of order for two years, and one constituent told me that, because it was broken, her son had to carry her husband down the stairs when he moved into a care home. No family should ever have to face that. Will the Secretary of State outline what steps the Government have taken to strengthen the regulation of managing agents and ensure that they are properly accountable to residents, who pay for their services?”
